You most likely have one or more items in your shopping cart that are not priced. Our sales specialists know our lineup best, and are most willing to help you find the solution(s) you need! We're always adding partner brands, and it's difficult to keep up with the thousands of products that get added to our lineup. Give us a call, or drop us a line and let us know what you're looking for as best you can. We're more than happy to assist you in your search. "I'm having a hard time searching for a product."
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Spectra Services highly recommends that return packages be insured for full value and packaged securely to prevent shipping damage. Once completed, please return the merchandise immediately as the RMA number is only active for ten (10) days from the date of issuance.Ĭharges associated with returning items are the responsibility of the customer unless the item(s) arrived defective, damaged, or incorrect. Full credit will be issued upon receipt and inspection of the item(s) to ensure equipment was returned in the same condition it was initially shipped out in.Īll exchanges and returns require the completion of a Return Merchandise Authorization (RMA) form. No restocking fee will be assessed, however, the customer is responsible for the return shipping costs. If for some reason the customer decides to return the product, they may do so at any point during those seven (7) days for a full refund. Upon receipt of the pre-owned product(s), the customer has one week to evaluate the product to ensure it meets their expectations. Spectra Services reserves the right to review this policy on a case-by-case basis.
Products with an expired shelf life or an expiration date too short for resale.Products not purchased from Spectra Services.
Products which are not inventoried by Spectra Services and are not able to be returned to the manufacturer.Refrigerated products or other perishables.
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